1 hour ticket response
We are committed to giving a prompt and accurate reply to each ticket posted by a client. Our experienced tech support staff members will examine your request and will think of the best solution. We offer a 1–hour response time guarantee for all tickets. Actually, our average tech support ticket response time has proven to be 20 minutes.
A Top–Notch Help Desk Service
Each member of our help desk team has lots of years of experience in the Linux cloud packages niche and the vast majority of them have worked for us for at least 5 years. They are all prepared to respond to all your inquiries in the most professional manner possible.
An Intuitive Help Center
In the Hosting Control Panel you will find an easy–to–navigate Help section where you can get quick hints on how to use our services. You can see the answers to your questions in our F.A.Q. repository, find more tips in the web hosting account administration articles or check out the how–to video tutorials.
