Support Channels

  • Video Tutorials
  • Video Guides

  • Learn straight away the simple methods to revise a document or import a database through our range of step by step video training.

  • F.A.Q.
  • A F.A.Q. Section

  • We present an intuitive Frequently Answered Questions section where you will discover answers to the most frequently asked questions.

  • Learn More
  • Ticketing System
  • A Ticketing System

  • Our technical support staff is on shift 24/7 to address each of your questions. You are going to receive a reply in max 1–hour following the ticket submission.

  • Learn More

Types of Support

  • Shared Hosting Support
  • Cloud Hosting Help & Support

  • If you have problems using our Linux cloud packages services or would like more resources for your web sites, just let us know and we’ll give you the best professional advice.

  • Learn More
  • VPS Hosting Support
  • VPS Hosting Help And Support

  • If you encounter troubles working with your SolusVM administration interface, or with any of the free web applications the VPS arrives pre–installed with, let us know.

  • Learn More
  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Should you have any problems with your semi-dedicated server or need help with a certain project, don't hesitate to make contact with our experienced team of customer support engineers. They are available 24/6, equipped to help you.
  • Learn More