Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You’ll find nearly all the answers to your questions in the user–friendly Help Center section included in’s Hosting Control Panel. It includes an exhaustive database with commonly asked questions and detailed educational articles written by our capable client support staff.

  • Top quality support service
  • Educational Videos

  • If you’d rather watch how a task is carried out or how an issue is taken care of, rather than just reading about it, then have a look at our selection of how–to video tutorials. They address various issues and will help you swiftly find your way around the Hosting Control Panel.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 customer service with a sixty–minute ticket response guarantee. Our team of knowledgeable technicians will be at your disposal to respond to all the inquiries that you might possibly have. During non–busy hours, an answer will be offered in even less than 20 minutes.